Three Rules to Know: When to Fire a Client

Working as a freelancer can be very rewarding. For instance; no boss, work your own hours, and work from home. It all seems to be a great way to work until the client from hell comes along. Unless you are new to working as a freelancer you may not have met such a client as this one. Therefore here are three rules to follow so you know when to fire that particular client.

 

1. Create a contract with a written estimate. In the contract state specifically what you are doing for the client. What is expected of the client during the design process should also be stated. And include a written estimate of the design costs. Have the client sign and return the contract within a reasonable time frame. If the client is hesitant to sign the contract or refuses this should be a red flag. You may have trouble with this client if you proceed with the project.

 

2. Require at least 30% paid up front. A serious client should have no problem with paying an upfront fee. This also ensures the client has the funds to pay for the project. There is nothing more frustrating than working on a project for weeks at a time and then find out the client can’t pay for it.

 

3. Trust your instincts. Does a client act a little strange when meeting with them face to face for the first time? It doesn’t necessarily mean to fire them. Have another meeting with them to get to know them better first. Then take the appropriate action if needed.

 

There you have it, three rules you should follow when getting new clients. I hope they help so you don’t have to go through the some times painful experience of working with a problem client.

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